Reservation Canceled

Cancelled Events

What to Do if Your Event Has Been Cancelled

If your event has been cancelled, don't worry—we will email you all the necessary information. There's no need to contact us directly.

If we don’t have your current email address on file, rest assured that you will still receive a refund, even if you don’t get our message.

Refund Process

Credit or Debit Card Purchases

You will receive a full refund automatically, including the cost of the ticket and any applicable refundable ticket purchase. No action is needed on your part.

Cash, EFTPOS, or Gift Voucher Purchases

If you purchased your tickets through an agency using cash, EFTPOS, or with a gift voucher, please submit a refund request [here](#) to receive your full refund.